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The website is run by staff of the IT Services Department. It is devoted to IT support related to university IT systems, software, as well as network and server services.
The following categories offer answers to the most frequently asked questions.

We answer calls from Monday to Friday, from 8:30 a.m. to 3:00 p.m.

Feel free to contact us via our “Report a problem” form, which you can find here.

 

If you cannot find a solution to your issue, please report the problem using the form.

Zgłoś problem
  • Jeżeli wśród przygotowanych pytań oraz odpowiedzi nie ma szukanego rozwiązania, to proszę zgłosić problem poprzez formularz.

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Komunikat z dn. 13.03.2020 r.

Dear Sirs,

Taking into consideration the preventive measures that will be taken in order to contain further spread of the SARS-CoV-2, the working schedule of the Office of IT Services has been changed.

The IT helpdesk (ul. Straszewskiego 25/4a) will be operating within a reduced number of hours without the possibility of direct contact.

In order to provide proper communication, we kindly ask you to contact us via phone or e-mail:

- pomocit@uj.edu.pl

- Leszek Dybiec, phone: 12 663 1010, 12 663 1011 (office)

- Tadeusz Tomera, phone: 519 307 982

- Joanna Goetel, phone: 506 006 787

All changes on the activities of the IT helpdesk will be published in our webpage – pomocit.uj.edu.pl

Cordially,

JU IT Helpdesk